How digitally engaged are SMEs and charities?

The second Lloyds Bank Business Digital Index was launched last week in association with management consultancy Accenture. Its headline finding was that for SMEs and charities, there is a “slow and not universal move to becoming more digital”. The report found that attitudes and awareness are the biggest barriers to greater digital adoption, confirming the findings of the BSG micro-business survey conducted last year.

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Are mobile devices the key to digital inclusion?

The main motivations for people to connect to the internet are: shopping (the UK ranks first in the EU for E-commerce), finding a job, connecting socially, and engaging with Government services… so nothing too important then!

The ever increasing importance of the internet – and the increasing cost, either to the individual or the State, of being offline has led to an expectation that everybody is or should be online. However, a research report recently published by Plum Consulting (and commissioned by EE) estimates that around 7.4 million people are still offline. 86% of which are aged over 55.

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