As part of a weekly survey commissioned by Ofcom over the next three months, analysis of the proportion of UK adults digitally excluded, including those who do not use the internet or have access to the internet at home or have access to any connected devices, has been published. It looks at the likelihood of digital exclusion by a number of different characteristics including: age, living alone, having a condition that limits or impairs their use of communications services, being financially vulnerable. (more…)
Earlier this year, BT and KCOM were designated as Universal Service Providers (USP) to deliver broadband universal service connections and services. Ofcom set the conditions that will apply to them. From 20 March 2020 consumers will be able to request these services. The USPs are entitled to claim any costs that would not be appropriate for them to cover. Ofcom is proposing rules and procedures for these providers in order to make a claim for any unfair cost burden involved. The procedures would apply to the broadband USO, but also to any other universal service obligations.
The ONS this week published their annual Internet Access – households and individuals report.
The release highlighted a number of trends which we have witnessed over the last few years, not least that household internet access has largely plateaued;
With a high penetration of households and more people using mobile internet than ever before, understandably usage remains extremely high with 87% of adults using the internet daily in 2019. Whilst this includes the traditional demographic trend of younger people tending to use the internet more, 2019 saw the first year in which more than half of adults aged 65 years and over shopped online;
Of course this still leaves a significant minority of people and households who do not have internet access. The reasons for this are relatively well understood in terms of access to connectivity, skills and financial restrictions. However, the overriding factor for the ONS release was attitude/awareness with 61% of households who do not have internet access saying they did not need it.
This ties in with the BSG’s recent research on digital inclusion.
Apprenticeship and Skills Minister Anne Milton has launched new qualifications designed to help the 1 in 5 adults currently with no or low basic digital skills learn essential digital skills and gain confidence being online.
The Broadband Stakeholder Group has today published a report looking into digital exclusion, unpicking the rationale behind the 8% of the UK population who have never been online. ComRes, who carried out the research, undertook both qualitative and quantitative research, surveying both the recently on-liners as well as the non-users. (more…)
The third Lloyds UK Consumer Digital Index released today looks into financial and digital capability in the UK for 2018. With a focus on digital skills, financial resilience, and inclusivity the report reveals improvements for those gaining digital skills, with 470,000 more than last year with new skills. Initiatives such as those set up last year by the Department for Culture, Media and Sport’s Digital Skills Partnership have been credited with collaborating to promote best practice through the creation of a network of over 70 cross-sector bodies.
Government today laid legislation setting the design of the broadband Universal Service Obligation (USO). This follows Government confirmation in December last year that having access to high speed broadband would be a legal right.
The Broadband Stakeholder Group is delighted to invite you to our free Annual Conference on Thursday 2 November 2017.
Kick-starting with a keynote speech from Minister for Digital Matt Hancock, the Conference will focus on the future of digital communications, both in terms of infrastructure deployment and take-up of services.
This weekend saw two big developments in the bid to create a Broadband Universal Service Obligation (USO) with the Government launching its consultation on the design of a USO and BT making a voluntary offer to deliver this service.
Universality and Value for Money: Government Options for Designing the Broadband Universal Service ObligationMatthew Evans
The Broadband Stakeholder Group (BSG) publishes report on the design considerations for a broadband Universal Service Obligation (USO)
- Designing the USO is extremely complicated but the cost threshold for each premise is extremely sensitive
- BSG research shows that a cost threshold of between £1500-3000 maximises the net public benefit to the UK
- To maximise the number of premises that can get access to good quality broadband through the USO demand, aggregation is needed
- Where the cost of connecting premises is above the cost threshold then an alternative measure should be made available
The Broadband Stakeholder Group (BSG) has today launched Impact of a Broadband USO in the UK, a report commissioned from Plum Consulting to analyse the impact of the design considerations of a potential broadband USO in the UK. This report complements the technical advice produced by Ofcom in December 2016 for Government.
It’s fair to say that the UK’s experience of community led broadband schemes has not been evenly distributed. The work of B4RN and others is nothing sort of transformational but there have been other examples of networks collapsing under financial strain or more often simply never getting off the ground. Their reputation was further tarnished by the unsuccessful Rural Community Broadband Fund. One of the complaints from communities was that there were few easily accessible case studies and tutorials. BDUK have now rectified this with a good portal containing case studies and guidance.
The Department for Transport (DfT) yesterday released a study exploring how rail users value and use mobile connectivity on trains. It also shows evidence that passengers are willing to pay up to 17% more on rail fares above existing ticket price for improved connectivity on mobile and internet network access.
This study follows the 2015 Government consultation on improving mobile communications for UK rail passengers, as well as the Coalition Government’s pledge to roll out free Wifi on trains across England and Wales from 2017. The report finds that some groups of passengers would be willing to accept the costs of improvements to connectivity on trains, saving costs for the government and industry. (more…)
Ofcom last week published their annual report into adult use, attitudes and understanding of TV, radio, mobile, games, and the internet, with a particular focus on those groups that tend not to participate digitally. The report is based around research conducted in autumn 2015, and any key changes compared to Ofcom’s statistics from 2014.
Every year the Broadband Commission for Digital Development, a body set up by the ITU and UNESCO in 2010, sets out its annual report on the state of the global broadband industry. The headline from this year’s was that outside of some pockets such as mobile broadband, overall growth in internet take-up and usage is slowing; a concern when by the end of this year just 43.4% of the global population will be online.