Ofcom

Broadband and mobile coverage sees continued improvements

Ofcom today published revised figures on broadband and mobile network coverage across the UK updating the Connected Nations report to include data from May this year. The figures show steady increases in the availability of both fixed and mobile services, with the number of premises unable to get decent broadband now under 3%. The Government’s Universal Service Obligation, the details of which Ofcom is currently finalising, will target these properties. (more…)

Ofcom updates coverage figures for UK broadband reach

Ofcom has published the first of its spring updates on the previously annual-only Connected Nations Report. These reports track the progress made in increasing the coverage and changing nature of communications infrastructure across the UK. A spring and a summer update will now complement the full Connected Nations report published at the end of the year.

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Ofcom finds the Internet is still Open in the UK

Last week Ofcom published its first report to the European Commission under the ‘Connected Continent’ Regulation (2015/2120) on how UK operators are complying with the new Net Neutrality rules. The report was split into five sections on; quality of Internet Access Services, safeguarding open internet access, traffic management, transparency measures and complaints and remedies. Overall, Ofcom found no major concerns although it did highlight some points that merit further examination. (more…)

Ofcom compares Quality of Service of broadband, mobile and landline services

Ofcom published last month its first report exploring the quality of service that customers from the largest landline, broadband and mobile providers received in 2016, and it was accompanied by an interactive tool designed for consumers. The “Comparing Service Quality??? report covers the consumer experience on reliability, performance and customer service. It found that most customers are satisfied with their service overall, though 13% of broadband customers lodged a complaint with their provider in the last 12 months, against 5% of landline and 4% of mobile customers.

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Ofcom publishes consultation on opening up BT’s infrastructure

Following the launch of its consultations on the review of the wholesale local access (WLA) market, Ofcom published today detailed plans to improve access to Openreach’s underground ducts and poles (known as PIA – Physical Infrastructure Access) to competing providers of fibre broadband. The proposed measures are designed to boost investment in the next generation of ultrafast broadband and allow competitors to use existing infrastructure to build their own fibre networks at scale.

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BT announces voluntary agreement to legally separate from Openreach

Ending a long period of negotiations with Ofcom, BT announced today its voluntary agreement to legally separate from Openreach. Ofcom confirmed that “it will no longer need to impose these changes through regulation??? as initially proposed last year and welcomed BT’s decision. This is a significant reform for the BT Group as Openreach will now become a distinct company with its own staff, brand and Board which will be able to make independent decisions on strategic investments affecting other telecoms providers.

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Getting ready for 5G – Ofcom’s key work to ensure availability of 5G spectrum

Ofcom published yesterday an update on its activities to facilitate the deployment of 5G networks within the next few years. 5G services, which are designed to enhance the mobile broadband experience, boost the evolution of the Internet of Things (IoT) and provide more reliable communications, are dependent on the relevant network infrastructure and spectrum bands.

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Ofcom’s Connected Nations shows improving picture of superfast broadband coverage and take-up though 1.4 million premises are still falling behind

Ofcom published today its annual Connected Nations report, showing progress on the availability and performance of fixed broadband and mobile services received by UK households and businesses.  On the basis of data collected in June 2016, Ofcom found that coverage of broadband networks for households and businesses has improved across the UK. However, Ofcom emphasised those premises located in rural areas (including SMEs) are lacking access to “acceptable broadband speeds???.

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