Ofcom has just published [10 January 2005] its Review of the Universal Service Obligation. The Universal Service regulation ensures that basic fixed line telecoms services are available to all UK consumers at an affordable price.

Under sections 66 and 67 of the Communications Act 2003, Ofcom requires BT and Kingston Communications to provide a range of universal services including:

• Public call boxes;
• Low cost schemes to help those on low incomes;
• Telephone lines capable of delivering dial up internet access;
• Special services for people with disabilities.

This consultation seeks views on proposals which are designed to ensure that existing universal services requirements keep pace with developments in technology and with changes to consumers' needs.