The EU Regulation on open internet access (the Open Internet Regulation) requires the safeguarding of equal and non-discriminatory treatment of traffic and related end-users’ right when providing internet access services. BEREC recently published guidelines on the implementation by national regulators of European net neutrality rules, which requires regulatory authorities such as Ofcom to apply the regulation in a consistent manor. Ofcom must also publish regular reports. The latest report covers the year ending April 2020. (more…)
The performance delivered by broadband providers is holding up well during the COVID-19 lockdown period and speeds have withstood the increase in demand from home working, online learning and streaming. While being impacted by reduced staffing levels, providers have prioritised keeping the nation connected. Fixed, broadband and mobile providers have put additional measures in place to help vulnerable customers and pledged additional support to NHS workers.
The latest report is based on performance in November 2019 but Ofcom has also included measurements taken in the first and last week of March 2020 to assess the impact of COVID-19.
Ofcom has published its first combined five-year review of Wholesale Fixed Telecoms regulation which maps out how it will regulate Openreach between April 2021 and March 2026 for both the residential and businesses connectivity markets (previously the regulator separately assessed the Wholesale Local Access Market Review of residential, and the Business Connectivity Market Review).
Ofcom’s four-point plan aims to support competitive investment in fibre networks and competition in gigabit capable services, ensuring world class broadband services are available to as many people and businesses as possible.
- Improving the business case for fibre investment. In more urban areas, Ofcom proposes that the wholesale price that Openreach charges retail providers for its entry-level (40 Mbit/s) superfast broadband service is capped to inflation. This follows a cut Ofcom made to this product in its 2018 review. Ofcom also proposes that Openreach can charge a small premium for regulated products if they are delivered over full fibre. Openreach’s fastest fibre services will remain free from pricing regulation to support the investment competition between network builders.
- Protecting customers and driving competition. Ofcom will ensure that people can still access affordable broadband by capping Openreach’s wholesale charges on its slower copper broadband services. Openreach will be restricted from being able to offer discounts that could stifle investment by its rivals.
- Taking rural areas into the fast lane. In rural areas where there is no prospect of multiple networks being built, Ofcom will support investment by Openreach which is the only operator with a large-scale rural network, by allowing it to recover investment costs across the wholesale prices of a wider range of services, reducing the risk of its investment. If BT provides a firm commitment to build fibre in these parts of the country, Ofcom will include these costs in its prices upfront. If not, Ofcom will only allow it to recover these costs after it lays new fibre. The UK Government is planning to invest £5bn to reach the most challenging 20% of the UK and is working closely with Ofcom on its plans for this.
- Closing the copper network. Ofcom plans to remove regulation on Openreach’s copper products in areas where full fibre is built to support the migration/switching of customers to the new fibre network. Ofcom will be transferring its regulation – including price protections – from copper to new fibre services.
Ofcom has set out its proposed workplan for the next financial year. The consultation closes on 25th February 2020.
- Better broadband and mobile – support ongoing investment in faster broadband and better mobile coverage across the country.
- Fairness for customers – ensure broadband, phone and TV customers, particularly vulnerable people, are treated fairly.
- Support UK broadcasting – support the sector (including public service broadcasting) in delivering continued benefits to all UK audiences.
- Online communications – in conjunction with Government, protect consumers from harmful content online and ensure communications services online work for consumers.
- Enable strong, secure networks – build a centre of excellence for security and resilience, work with industry to protect networks against outages and cyber-attacks, lead on initiatives to close gaps in best practice.
Ofcom’s 2019 Connected Nations report, released today, sets out this year’s developments in broadband and mobile services, availability and coverage.
Leading the data is the nearly three million UK homes that can now access full-fibre broadband – 10% of all homes – and 1.5 million more than last year.
Overall superfast broadband coverage is now around 95%, which means that the vast majority of homes can access download speeds of at least 30 Mbit/s. Take-up of superfast packages has increased by 20% in twelve months, but Ofcom suggests millions more could get faster internet by upgrading. (more…)
Ofcom is seeking comments on its proposed changes to certain regulations that require Openreach to install broadband connections within a set period of time. Openreach has developed a ‘Bulk Grouping provision capability’ in coordination with its wholesale customers that will allow providers to upgrade their standard broadband customers to superfast and ultrafast products in batches. (more…)
DCMS is consulting on its approach to implementing the key articles of the European Electronic Communications Code, which updates the regulatory framework governing the telecoms sector across the EU. The consultation document assumes a post-EU Exit implementation period until at least December 31st2020.
The revised Directive coming out of the EU intends to incentivise investment in very high-capacity broadband networks, support 5G rollout by promoting more efficient spectrum management, and protect and engage consumers. Internet phone and messaging services will be brought for the first time into scope of telecoms regulation.
The Government sets out three options for transposition of articles that potentially make substantive changes to access and investment incentives, radio spectrum, consumer protection and universal service obligations. These options include maintain the status quo, transposing the minimum requirements or adopting an alternative approach to transposition.
Throughout the consultation the Government seeks to ensure that the strategic goals set out in its FTIR remain consistent with regulatory changes from the transposition. The closing date is September 10th.
The recent update to Ofcom’s Connected Nations report – which provides information on coverage and service availability for both internet and mobile phones – reveals that ultrafast broadband speeds (defined as download speeds over 300Mbit/s) are now available to properties in just over half the country. Superfast speeds of at least 30Mbit/s have reached 95% of UK premises and full-fibre broadband has risen a percentage point to 7% coverage, or 300,000 additions in the four months since the last report.
The end of 2018 saw Ofcom launching a campaign to motivate people to get better broadband deals and understand the market better. This follows Ofcom’s own research revealing that whilst 94% of homes and businesses have access to super-fast broadband, take up remains at fewer than half.
Ofcom yesterday published their annual Connected Nations Report which tracks the progress on deployment and take-up of digital infrastructure and the services provided over them.
The headline stats are that superfast (30Mbit/s) fixed connectivity is up 3 points to 94% of homes and businesses from last year, with 4G coverage from at least one operator up to 91% of the UK’s landmass. This is steady rather than spectacular progress, as you would expect at this stage of the network deployments. Full Fibre connections, a key focus for Government policy following the FTIR, now stands at 6% of premises.
Around 2% of UK premises still cannot currently access broadband services offering a 10 Mbit/s download – the threshold below which the Universal Service Obligation (USO) would kick in. This has halved in the last year and Ofcom will be hoping to see continued progress in 2019 in order to reduce the target area for the broadband USO which will come into effect next year. (more…)
Ofcom today published revised figures on broadband and mobile network coverage across the UK updating the Connected Nations report to include data from May this year. The figures show steady increases in the availability of both fixed and mobile services, with the number of premises unable to get decent broadband now under 3%. The Government’s Universal Service Obligation, the details of which Ofcom is currently finalising, will target these properties. (more…)
Addressing the CBI Annual Dinner last night, Chancellor Philip Hammond put full fibre infrastructure at the heart of his vision for a post- Brexit Britain leading the world in innovation. Pledging not only to deliver full fibre connections to 15 million premises by 2025, he also committed “to deliver a nationwide full-fibre to the premises network by 2033”.