The second Lloyds Bank Business Digital Index was launched last week in association with management consultancy Accenture. Its headline finding was that for SMEs and charities, there is a “slow and not universal move to becoming more digital???. The report found that attitudes and awareness are the biggest barriers to greater digital adoption, confirming the findings of the BSG micro-business survey conducted last year.
The main motivations for people to connect to the internet are: shopping (the UK ranks first in the EU for E-commerce), finding a job, connecting socially, and engaging with Government services… so nothing too important then!
The ever increasing importance of the internet – and the increasing cost, either to the individual or the State, of being offline has led to an expectation that everybody is or should be online. However, a research report recently published by Plum Consulting (and commissioned by EE) estimates that around 7.4 million people are still offline. 86% of which are aged over 55.
Shadow Minister Helen Goodman MP addressed the Broadband Stakeholder Group on Tuesday 16 July 2013 on communications and broadband policy post-2015. Following Labour’s announcement that they would invest £75 million in a new programme that would focus on getting more people online and improving digital skills provision if they won the next election, Helen Goodman MP spoke on her vision for digital inclusion, infrastructure, skills, the role of mobile, and more.
A Storify of the #OneDigitalNation twitter conversation is available here.
Last night saw the case put to businesses from across the technology industry to engage with the accessibility agenda, hosted by our partners Intellect. The statistics are certainly compelling – half of all people who have never been online are disabled according to Go ON UK Gold’s Dan Jellinek – and if policy-makers want to get serious about furthering digital inclusion then working with the third sector and those in industry that provide systems, services and content on approaches to accessibility will be crucial. (more…)
Just over a week ago the National Audit Office published Digital Britain 2: Putting users at the heart of government’s digital services. Its authors looked at the progress being made with the Government’s ‘digital by default’ agenda for public services. Today we see that it has been taken up for further inquiry by the Public Accounts Committee, indicating that this agenda will continue to receive further scrutiny from various quarters and will have to address the significant numbers of people who cannot, or do wish to, go online. (more…)
Last week saw the release of Ofcom’s bi-annual UK fixed-line broadband performance from November 2012, which gave latest figures on residential speeds across ISPs. Much of the recent coverage (including in the Telegraph, BBC and Cable) has focused on the surge in speeds over time, with the main headlines being that the average fixed download speed was 12.0Mbps. This figure was 34% higher than the 9.0Mbps from six months prior, and a whopping 234% faster than the 3.6 Mbps average in November 2008. (more…)
In the latest instalment of The Institute of Directors’ Infrastructure for Business surveys looks at views on fixed-line and mobile internet services for over 1,100 businesses. Survey questions mainly look at speed satisfaction rates, and there are a number of useful insights into the growing digital divide between urban and rural areas. (more…)